๐ Legal
Privacy Policy
Last updated: 7 October 2026
qr.digiseba.shop โ Privacy Policy
QR BD is built around a simple promise: a customerโs document should exist only long enough to print, and nothing longer. This policy explains exactly what qr.digiseba.shop collects, how long a print file survives, and what a shop owner can see. We do not sell data to anyone, and we do not keep a library of your customersโ documents.
Saral bhasha meCustomer ki file sirf print hone tak rehti hai. Print hote hi wo delete ho jaati hai, aur kisi wajah se bachi hui har file usi raat 11:59 baje delete ho jaati hai. File ka koi backup nahi banta. Hum sirf job ka hisaab rakhte hain (pages, rakam, samay) โ wo bhi har Sunday raat mit jaata hai. Card number ya UPI PIN hum kabhi nahi dekhte.
Customer files: zero retention
A customerโs print file is kept only until it is printed. It is never copied into a backup, never archived, and never opened or read by us.
- As soon as the shopโs printer finishes the job, the file is deleted from our storage.
- If a job fails or is cancelled, its file is deleted at the same moment.
- If a job is not paid for within 60 minutes, its file is deleted.
- A job that waits in the print queue for 24 hours without printing is closed, and its file is deleted.
- Every night at 11:59 PM (India time), every customer file still in storage is deleted โ printed or not, pending or stuck. No customer file is carried into the next day.
- Every 10 minutes an automatic check also deletes any file older than 90 minutes that no running print job needs.
- When a file is deleted, we also ask the storage network to clear any cached copy of it.
Because of this, a file cannot be recovered or reprinted from our side. Customers should keep their own copy of anything they send.
The file name is removed from the job record as soon as the job is printed, fails or is closed. Our server logs never contain a fileโs name or content โ only the job ID, file type and size.
On the shopโs computer
To print a job, the shopโs QR BD agent downloads the file into its own folder on the shop computer, sends it to the printer and deletes it straight after. Each time the agent starts, it empties that folder, so a file left behind by a power cut or a crash does not stay there.
From agent version 3.1, the agentโs log on the shop computer records only the job ID, file type and size โ never the file name.
Windows may hold a short-lived copy in its print queue while the page prints. Shop owners should keep the printer setting โKeep printed documentsโ switched off.
What the shop owner can see
Each shop has its own dashboard on qr.digiseba.shop. It shows what happened to each job โ job ID, time, pages, copies, colour, amount, payment status, and whether the file was printed and deleted โ never the document itself. While a job is waiting, the shop can also see the file name so it can be matched at the counter.
One shop can never see another shopโs jobs or customers. The job list and its counts start again from zero after the clean-up every Sunday at 11:59 PM.
What we keep, and for how long
Apart from the file itself, we keep only the records the service needs. Each kind of record has a fixed time after which it is deleted automatically.
| Record | What it contains | How long we keep it |
| Print job record | Job ID, shop, pages, copies, colour, paper size, amount, payment status and reference, customer mobile number (if entered), times | Deleted every Sunday at 11:59 PM (India time) โ at most 7 days |
| File name | The name of the uploaded file | Removed as soon as the job is printed, fails or is closed |
| Deletion receipt | The fileโs fingerprint (MD5 / SHA-256 hash), size, job ID, and the upload, print and delete times โ no name, no content | 1 year, as proof that the file was deleted |
| Duplicate-upload check | The fileโs fingerprint (hash), used to spot the same file being sent again and again | 7 days |
| Weekly shop totals | Only the number of jobs and the total amount for each shop โ no customer details | While the shop account exists |
| Shop or partner account | Shop name, owner name, mobile number, email, area, Shop ID, hashed password, plan, and the payment-gateway keys the shop enters | While the account is active; deleted within 30 days of a deletion request |
| Payments to QR BD | Plan or licence fee, payment-gateway reference and date | As long as Indian tax and accounting law requires |
| Payouts and agent commissions | Amount, UPI ID and dates | As long as Indian tax and accounting law requires |
| Security log | IP address, browser, page, and the reason a request was blocked | 7 days |
| Blocks | A blocked IP address or a blocked customer ID | Until the block is removed |
| Free demo check | Mobile number, IP address and a computer ID, so the same person cannot take the free demo again and again | While the service runs; deleted on request |
| WhatsApp Se Print interest form | Mobile number | 180 days |
| Reviews on the website | Name, city and review text that a shop owner gave us to show | Until the person asks us to remove it |
| Website visit counter | A random visitor ID, the page, and the site you came from โ no name or number | 90 days |
| Server logs | Messages the server writes while it runs (errors, job IDs, times) โ no file name or content | 14 days |
| Database backups | Records only โ never a customer file, a file link or a file name | 14 days |
Backups
Customer files are never backed up. Our database is backed up every night so the service can recover from a failure. Those backups contain records only: before a backup is written, every file link and file name is removed from the print jobs. Backups are kept for 14 days and then deleted automatically.
A backup downloaded by the platform administrator also leaves out file links, file names, passwords and payment keys, and is deleted within 30 days.
Payment details are never stored with us
Online payments are handled by Razorpay or Cashfree โ usually in the shopโs own account โ or by the shopโs own UPI. Card numbers, CVV, UPI PIN and net-banking passwords are entered only on the payment providerโs secure screen. QR BD never sees or stores them. We receive only the transaction ID, the amount, and whether the payment succeeded.
Who processes data for us
We do not sell or rent personal data. These service providers handle data only to run QR BD:
- Hostinger โ our server and database, in Mumbai, India (print files for newer shop computers are kept here and deleted on the same schedule);
- Cloudinary โ holds print files only until they are deleted (its servers may be outside India);
- Razorpay and Cashfree โ online payments;
- Brevo โ account emails and alerts to shop owners;
- Google Fonts, YouTube and Cloudflare โ fonts, the demo video and page code your browser loads, and a bot check on some forms;
- The shop you send a job to โ it receives the print job and the counter details needed to hand it over;
- Authorities โ only when Indian law requires it.
Security
We use reasonable technical measures to protect qr.digiseba.shop, including encrypted connections, hashed passwords, admin access controls, and shop-level separation so no shop can reach another shopโs data. Immediate deletion of print files is itself a security measure โ data that no longer exists cannot leak.
No system is perfectly secure, and we cannot promise absolute safety. Shop owners must protect their own Shop ID, password, and the computer running the print-relay agent.
Cookies and local storage
qr.digiseba.shop uses cookies and browser local storage to keep a shop owner signed in to the admin panel, remember the language chosen on the homepage, and record basic errors so faults can be fixed. These are functional. You can clear or block them in your browser, though the admin panel may then not stay logged in.
A random visitor ID is also kept in your browser to count visits. It does not contain your name or number.
Your rights
Under the Digital Personal Data Protection Act, 2023, you can:
- Access โ ask what personal data we hold about you and how we use it;
- Correction โ ask us to correct or complete data that is wrong or out of date;
- Deletion โ ask us to delete your data when it is no longer needed, unless the law requires us to keep it;
- Withdraw consent โ stop using the service, or ask us to stop non-essential messages, at any time;
- Nominate โ name a person who can use these rights for you if you die or cannot act;
- Complain โ raise a grievance with us and, if you are not satisfied, with the Data Protection Board of India.
How to ask: email the Grievance Officer below. Shop owners, please include your Shop ID. Customers, please include the shop, the date and the payment reference of your print. We may ask you to confirm who you are before we act.
Customer files and job records are deleted within days, so for most customer requests there is nothing left to delete. We will still tell you what, if anything, we hold.
Grievance Officer
Rupesh Kumar Mahato โ Grievance Officer, QR BD
Email: hello@digiseba.shop
We confirm every request within 3 days and resolve it within 30 days. If a case needs longer, we will tell you why and give a new date โ never later than 90 days.
Children
QR BD is meant for shop owners and their walk-in customers. We do not knowingly collect information from children. If you believe a childโs information has reached us, tell us and we will remove it.
Changes to this policy
If the way qr.digiseba.shop handles data changes, this page is updated and the date at the top changes with it. Anything that materially affects shops will also be shown in the admin panel.